Contracts Coordinator

San Luis Obispo

Hourly rate: $16/hr

Description

An industry leader in home energy efficiency on the Central Coast is seeking a Contracts Coordinator to join their team immediately!

 

Schedule is full-time, 6am to 2:30pm.

 

This is a direct hire opportunity! This client offers employees a competitive wage, sponsored ongoing education, medical benefits, and paid vacation/sick leave.

 

Responsibilities:

  • Contacts customer by telephone to schedule installation with appropriate lead time, and ensures customer location is prepared for installation crew
  • Ensures customer contact information is on paperwork for Installers
  • Prints delivery packets and communicates/distributes accordingly
  • Tracks billing and installation hours
  • Reviews installer follow-up reports and time cards, and immediately communicates information to appropriate departments
  • Effectively resolves customer issues and immediately communicates to appropriate parties
  • Documents all communication to customers, sales personnel, production departments, etc
  • Reports any client issues to appropriate Sales Representative and Installation Manager, and escalates to Sales Manager as needed
  • Perform other duties as assigned

 

Requirements:

  • Capability of effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
  • Must be adaptable to changing work environment, competing demands, and is able to deal with frequent change, delays or unexpected events
  • Ability to solve problems and make decisions with little information, vague information, variable situations, in difficult situations, high stress situations, and/or where only limited standardization exists
  • High School Diploma or GED, and 1 - 2 years of customer service experience in a fast paced environment
  • Strong verbal and written communication skills, plus analytical, organizational, interpersonal and problem solving skills.
  • Excellent computer skills, including Microsoft Word, Excel and Outlook. Must be able to learn and effectively utilize Scheduler and Sage.

San Luis Personnel Services is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, national origin, marital status, registered domestic partner status, ancestry, genetics, physical or mental disability, medical condition including genetic characteristics, sexual orientation, citizenship status, military status, status as a disabled or other protected veteran or any other consideration made unlawful by federal, state or local laws.

 

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3220 S. Higuera Street San Luis Obispo, CA 93401